Companies tend to increase retention

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Create a free account. Retention Rate: How to Keep Customers Through Messaging Campaigns Blog Retention Rate: How to Keep Customers Through Messaging Campaigns Author — Safina Sharifova Oct Table of content: Why Retention Rate is important for your business Metrics that affect the Retention Rate How to improve your Retention Rate using messenger marketing Examples of messenger marketing campaigns that increase .

Customer Retention Rate How Messaggio helps keep customers and increase rete Netherlands Phone Numbers 10 Million List ntion Bottom line Customer Retention Rate, also known simply as retention, is a product metric that reflects the level of client activity, engagement, and loyalty to the brand.  because finding new customers costs at least times more than retaining regular ones. At the same time, there’s an approximate % chance of successfully selling a product or service to an old customer.

With a new customer, the chance is only %. Retention is measured in percentage, and calculation requires a period of time — a quarter, month, or week — depending on the business type. Below we explain how to calculate the Customer Retention Rate for your product and increase customer retention using messenger marketing. Why Retention Rate is important for your business New customers are important.