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The chatbot uses a pre-programmed script to respond to specific inputs with clear responses. Scripted chatbots often use specific prompts to encourage customers to give the inputs that they need to provide a response, or will have customers choose from a list of options rather than freely typing. If queries go beyond the script, the bot will often connect customers to a live chat or give contact information to ask their detailed questions. While these types of chatbots are more limited, they can help customers with common requests and are an easy type of chatbot that you can quickly implement onto your site — often at much lower costs than smart AI.
State of Marketing Report 2024 Illustration of a chatbot saying "hi there" Image by storyset on Freepik 5. Pre-Built chatbots Chatbot applications often come with pre-built functionality, making it easy to implement and get them up and running quickly. These are Algeria WhatsApp Number often scripted chatbots that just need simple inputs to match your brand’s needs. Once you’ve applied the right responses, the bot is ready to go. Pre-built bots are great for businesses that want to start right away with their chatbot strategy, are already struggling to manage incoming requests, or have busy teams that can’t dedicate an abundance of time to building a bot script from scratch.
Customized chatbots In addition to the pre-built options, many chatbots also come with do-it-yourself functionality that you can customize from beginning to end. With help from tools like drag-and-drop designs and templates, you can still build a chatbot for your business needs that isn’t using a premade script. that specializes in creating custom code for your chatbot or works in developing smart AI that has machine learning capabilities beyond a simple script. How to Choose the Best Chatbot for Your Business With so many different options for chatbots available to brands, it can be confusing to navigate through your choices to pick the right one for your business.
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發表於 2024-3-12 13:19:07